Validity of the GTC
These General Terms and Conditions (GTC) outline the rules and regulations for the use of ROCKET Longboards’ Website, located at https://rocketlongboards.ch and https://rocketlongboards.com.
They also apply to all orders placed via the ROCKET Longboards website.
The version of the GTC published on the homepage at the time of the order is authoritative.
The GTC are subject to change at any time. In addition, the relevant provisions of the Swiss Code of Obligations shall apply – if no provisions are included in the GTC.
Where to find all information:
Orders and Webshop
All prices are quoted in Swiss Francs, excluding value added tax (VAT).
The price in the online store at the time of the order is decisive.
1.2. Conclusion of Contract and Rescission
All information about goods and prices on the homepage of ROCKET Longboards are subject to change and non-binding. By placing an order via the homepage, the customer submits a binding offer.
ROCKET Longboards confirms the acceptance by e-mail to the customer. Only with this explicit acceptance, a contract is concluded and the customer is entitled to delivery of the goods.
If the goods ordered by the Customer are not available in the desired quantity or at the price indicated on the homepage, ROCKET Longboards shall notify the Customer as soon as possible. In this case, the contract is valid only when the Customer confirms the corrected order again by e-mail. Orders and agreements made by telephone are only valid if they are confirmed in writing or by e-mail.
In case of writing, printing, or calculation errors on the homepage, ROCKET Longboards is entitled to cancel the contract free of charge.
The payment of the ordered goods is made in advance via PayPal or direct bank transfer.
Orders from private persons over CHF 159 will be shipped worldwide free of charge.
All international shipments are shipped latest within 2 weeks after the payment has been received.
An exception is preorders – where the approximate date of delivery is communicated beforehand.
Every board that leaves our workshop gets a tracking number which will be communicated via email.
T-Shirts, Gravity Plates and griptape are shipped with the Swiss Post as a small consignment without a tracking number. Shipping prices are calculated during the check-out process and are based on the quantity purchased and your location.
For dealer and distribution orders, the shipping costs of the Swiss Post apply.
Delivery timelines depend on the order backlog and will be communicated at the earliest time possible.
Customs and import duties may be applied to your order when it reaches its destination. We are not responsible for your duty fees. Please note that Switzerland is not part of the European Union.
1.5. Reservation of Proprietary Rights
Until full settlement of all claims against the customer, the delivered goods remain the property of ROCKET Longboards.
1.6. Right of Withdrawal / Returns
You can cancel your order before the board leaves our workshop. We will return your payment via the same option you made (PayPal or direct bank transfer) excluding the PayPal fees and bank fees that were incurred to ROCKET Longboards from this order.
The return of a board is accepted within 30 days upon arrival and only if it is new and unused. ROCKET Longboards must be informed in advance about a return. In addition, the buyer is charged the shipping costs, return shipping costs, and other costs incurred to ROCKET Longboards from this order, such as PayPal fees.
Returns on custom boards, including gripped boards, are not accepted.
If you are not completely satisfied with your purchase, please email us at firstname.lastname@example.org and we will do our best to work with you toward a solution.
ROCKET Longboards guarantees to deliver the goods in perfect quality. Nevertheless, if there are defects in the delivered goods, the customer has the obligation to report the defects in writing within 8 days after delivery, preferably by email to email@example.com.
After returning the defective goods, the customer will receive a replacement delivery. If no replacement delivery is possible, ROCKET Longboards will refund the payment made.
Furthermore, any claim for reduction, rescission, or damages for consequential harm caused by a defect is excluded, as far as legally permissible.
The customer forfeits any rights for defects in case of improper use of the goods.
1.8. Data Protection
All personal data provided by the customer will be treated strictly confidential and will only be used by ROCKET Longboards itself.
1.9. Data Security
Suitable security technology is used to protect customer data against unauthorized processing. However, no liability can be assumed for the security of data transmitted via the internet.
1.10. Law and Place of Jurisdiction
All contracts concluded via the homepage of ROCKET Longboards are subject to Swiss law under exclusion of the provisions of the Vienna Sales Convention. In case of orders by private persons for private use, the place of jurisdiction is governed by the Swiss Code of Civil Procedure (ZPO).
Use of the Website in General
Unless otherwise stated, ROCKET Longboards and/or its licensors own the intellectual property rights for all material on ROCKET Longboards. All intellectual property rights are reserved. You may access this from ROCKET Longboards for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Republish material from ROCKET Longboards
- Sell, rent, or sub-license material from ROCKET Longboards
- Reproduce, duplicate or copy material from ROCKET Longboards
- Redistribute content from ROCKET Longboards
This Agreement shall begin on the date hereof.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. ROCKET Longboards does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of ROCKET Longboards, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, ROCKET Longboards shall not be liable for the Comments or for any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
ROCKET Longboards reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.
You warrant and represent that:
- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
- The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
- The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
- The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant ROCKET Longboards a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.
2.3. Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
- System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
- commonly-known consumer and/or business information sources;
- dot.com community sites;
- associations or other groups representing charities;
- online directory distributors;
- internet portals;
- accounting, law and consulting firms; and
- educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of ROCKET Longboards; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to ROCKET Longboards. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
- By use of our corporate name; or
- By use of the uniform resource locator being linked to; or
- By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of ROCKET Longboards’s logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
2.5. Content Liability
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
2.6. Your Privacy
2.7. Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
2.8. Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Steinen, April 2023